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STORE POLICY

At Studio Justina, we want to give our customers the absolute best shopping experience, so that they keep coming back to us. This is why our store policies are fair, clear and transparent. Below you will find a list of all our policies. Don't hesitate to contact us if you can't find an answer to your question!

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STORE POLICY

That is how it works

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Welcome to our online store.

We strive to provide our customers with a positive shopping experience and to meet your expectations. Before proceeding with your purchase, please read our terms of purchase below:

  1. Order and Payment:

    • By placing an order on our website, you agree to pay the total amount indicated at checkout for your selected products and any add-ons, including shipping costs. 

  2. Delivery:

    • We aim to process and ship your order as quickly as possible. Delivery time may vary depending on your geographic location and other factors. You will be notified of any delays.

  3. Shipping charges:

    • Shipping costs vary depending on the delivery address and the total order value. These costs are clearly stated at checkout before you complete your order.

  4. Refund and Returns:

    • We strive to offer high quality products and hope you are satisfied with your purchase. If for any reason you are not satisfied, please contact us within [insert number of days] days of receipt to discuss possible return or refund arrangements.

  5. Product Quality and Warranty:

    • We guarantee that our products are of high quality and comply with the manufacturer's specifications. If you discover any fault or have questions regarding the warranty, please contact us.

  6. Customer service:

    • If you have any questions, concerns or need assistance, please contact our customer service at [enter contact information]. We are here to help you.

  7. Personal Information:

    • We process your personal information according to our privacy policy. By using our website, you agree to our privacy policy.

  8. Changes to the Shop Policy:

    • We reserve the right to update and change our terms of purchase. Any changes will be posted on our website. It is your responsibility to regularly review our terms of purchase to be aware of any changes.

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By continuing with your purchase, you confirm that you have read, understood and accepted our terms of purchase.

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Thank you for shopping with us!

Studio Justina

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